Terms and Conditions
TERMS & CONDITIONS
Effective Date: August 20, 2026
AGREEMENT TO TERMS
These Terms & Conditions ("Terms") govern your access to and use of the 4 State Trucks website, mobile application, and related digital tools or platforms we operate. (collectively, the "Services").
By accessing or using our Services, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree to these Terms, you should not access or use our Services.
Company Information
4 State Trucks
4579 Highway 43
Joplin, Missouri 64804 USA
Phone: 888-840-3675
Email: CustomerService@4statetrucks.com
These Terms apply to all visitors, customers, account holders, and other users of our Services.
We may update these Terms from time to time to reflect changes in our business practices, legal requirements, or Services. Any updates become effective when posted with a revised Effective Date. Your continued use of the Services after changes are posted constitutes your acceptance of the revised Terms.
Our Services are intended only for individuals who are at least 18 years of age or the age of majority in their jurisdiction. By using our Services, you represent that you meet these eligibility requirements.
PRODUCTS, PRICING & AVAILABILITY
Products
We make reasonable efforts to display product information, including descriptions, images, specifications, and compatibility details, as accurately as possible. However, we do not guarantee that all product descriptions, images, colors, or other content are complete, current, or error-free.
Products available through our Services are subject to change or discontinuation at any time without notice.
Pricing
All prices are listed in U.S. dollars and are subject to change at any time without notice. We reserve the right to correct pricing errors, inaccuracies, or omissions, even after an order has been submitted or confirmed.
Promotions, discounts, and special offers may be modified or discontinued at our discretion.
Availability
All products are subject to availability. We do not guarantee that any item will be in stock at the time of order placement. We reserve the right to limit quantities, refuse orders, or cancel orders for any reason, including suspected reseller or bulk purchasing activity.
Order Acceptance
We reserve the right to accept or decline any order at our sole discretion. We may also place limits on orders placed per person, household, or account.
An order confirmation does not guarantee acceptance of the order; it only confirms that we have received it.
Product Use Disclaimer
Certain products sold through our Services may require professional installation or be subject to manufacturer specifications. It is the customerâs responsibility to ensure proper fitment, installation, and compliance with applicable laws and regulations.
ORDERS, PAYMENT & BILLING
Order Processing
By placing an order through our Services, you agree to provide current, complete, and accurate purchase and account information. We are not responsible for delays or issues caused by incorrect or incomplete information provided by you.
We reserve the right to refuse, cancel, or limit any order at our discretion, including orders that appear to be placed by dealers, resellers, or fraudulent accounts.
Payment Methods
We accept major credit and debit cards and other payment methods displayed at checkout, which may include Visa, Mastercard, American Express, Discover, and PayPal.
All payments are processed in U.S. dollars.
Authorization
By submitting payment information, you authorize us (and our third-party payment processors) to charge your selected payment method for the total amount of your order, including applicable taxes, shipping, and fees.
If payment cannot be processed or is declined, we may cancel or suspend your order.
Billing Accuracy
You agree to keep billing, shipping, and account information up to date. We are not responsible for delays or losses resulting from inaccurate billing or payment details.
We reserve the right to correct pricing or billing errors at any time, even after payment has been processed.
Fraud Prevention
We may perform fraud screening on orders. Orders flagged as high-risk may be delayed, placed on hold, or canceled. We may request additional verification before fulfilling certain orders.
SHIPPING, RETURNS & REFUNDS
Shipping
We ship products to customers within the United States and select international locations, where applicable. Shipping times are estimates only and are not guaranteed. Delivery timelines may be affected by carrier delays, weather, inventory availability, or other factors outside our control.
Risk of loss and title for purchased items pass to you upon delivery to the shipping carrier.
Shipping Costs
Shipping costs, if applicable, are calculated at checkout and vary based on order size, weight, destination, and selected shipping method. Additional fees (such as oversized or freight charges) may apply to certain products.
Returns & Refunds
All returns and refunds are governed by our Return Policy, which is incorporated into these Terms by reference: https://www.4statetrucks.com/return-information/
Customers are responsible for reviewing the Return Policy prior to purchase. Eligibility, timelines, restocking fees, and refund methods are determined solely under that policy.
We reserve the right to refuse returns that do not comply with our Return Policy or that appear to be fraudulent or abusive.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, you must contact us within a reasonable time of delivery. We may require photos, documentation, or return of the item prior to issuing a replacement or refund.
INTELLECTUAL PROPERTY
Content
All content available through the Services, including text, product descriptions, photographs, graphics, logos, trademarks, designs, software, and other materials, is owned by or licensed by 4 State Trucks and is protected by applicable intellectual property laws.
You may access and use the Servies and their content for personal or legitimate business purposes related to purchasing or evaluating our products.
You may not copy, reproduce, modify, distribute, scrape, republish, sell, or commercially exploit our content without our prior written permission, except where permitted by law.
The 4 State Trucks name, logos, trademarks, and other brand assets may not be used without our prior written permission.
USER ACCOUNTS & ELIGIBILITY
Account Eligibility
To use certain features of our Services, you may be required to create an account. You must be at least 18 years of age or the age of majority in your jurisdiction to create an account or make purchases.
By creating an account, you represent that all information you provide is accurate, current, and complete.
Account Responsibility
You are responsible for maintaining the confidentiality of your account login credentials and for all activity that occurs under your account. We are not liable for any loss or damage arising from unauthorized use of your account.
You agree to notify us immediately if you suspect any unauthorized access to or use of your account.
Account Termination or Suspension
We reserve the right to suspend, restrict, or terminate accounts at our discretion, including but not limited to cases involving suspected fraud, abuse, violation of these Terms, reseller activity, or security concerns.
We may also remove or reclaim usernames that are deemed inappropriate, misleading, or violate legal or brand standards.
Prohibited Use of Accounts
You agree not to:
Create false or misleading accounts
Use automated systems or bots to create accounts or place orders
Share or sell your account credentials
Use your account for unlawful or unauthorized activity
ACCEPTABLE USE POLICY
Permitted Use
You agree to use our Services only for lawful purposes and in accordance with these Terms. The Services are intended for personal or authorized business purchasing related to heavy-duty truck parts and accessories.
Prohibited Activities
You may not use our Services to:
Violate any applicable law, regulation, or industry requirement
Engage in fraud, chargeback abuse, or other deceptive activity
Interfere with or disrupt the security, performance, or functionality of the Services
Misrepresent your identity, account information, or affiliation
Harass, threaten, abuse, or harm any person or business
Upload or transmit malware, viruses, or harmful code
Use the Services for unauthorized resale, redistribution, or commercial exploitation
Attempt to bypass or defeat pricing, checkout, or order controls
Attempt to interfere with inventory, checkout, or order processing systems
Automated Access & Bot Restrictions
You may not use any bots, crawlers, spiders, scrapers, AI agents, or other automated systems (whether operated directly or through third-party tools) to access, monitor, copy, extract, index, or interact with the Services without our prior written consent.
This includes automated or semi-automated systems used for data extraction, price monitoring, competitive intelligence, scraping, indexing, traffic generation, or artificial manipulation of site usage.
You also agree not to:
Circumvent or attempt to bypass any security , anti-bot systems, rate limits, CAPTCHA systems, or access controls
Generate or submit automated, fraudulent, or non-human traffic that may interfere with analytics, pricing accuracy, inventory systems, or site performance
We reserve the right to restrict, block, or terminate access to the Services for any suspected automated or abusive activity.
Enforcement
We may investigate suspected violations of this policy and take any action we deem appropriate, including order cancellation, account suspension, traffic blocking, or reporting to law enforcement or relevant third parties where necessary.
INTELLECTUAL PROPERTY & USER CONTENT
Our Intellectual Property
All content included in or made available through our Servicesâincluding but not limited to text, graphics, logos, images, product listings, videos, designs, software, and overall website designâis owned by or licensed to 4 State Trucks and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any part of our Services without our prior written permission, except as expressly permitted by these Terms.
Limited License
We grant you a limited, revocable, non-exclusive, non-transferable license to access and use our Services for personal or internal business purchasing purposes only.
This license does not include any right to resell, scrape, or commercially exploit our content or data.
User Content (Reviews, Feedback, Submissions)
If you submit or post content to our Services (including reviews, comments, feedback, suggestions, or other materials), you grant 4 State Trucks a worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, modify, publish, translate, distribute, and display such content for any purpose related to our business, including marketing and promotional use.
You represent that:
You own or have the necessary rights to submit the content
Your content does not infringe any third-party rights
Your content is not unlawful, misleading, or harmful
You have permission to use any personal or identifiable information included
We may remove or edit user content at our discretion.
Reviews
Reviews must be honest, relevant, and not misleading. We reserve the right to remove reviews that are fraudulent, abusive, or violate these Terms.
COPYRIGHT/DMCA
Intellectual Property
We respect the intellectual property rights of others.
If you believe content available through the Services infringes your copyright, please provide a written notice to:
4 State Trucks
4579 Highway 43
Joplin, MO 4804
Email: support@4statetrucks.com
Your notice should identify the copyrighted work, identify the material you believed infringes your copyright, provide sufficient information for us to locate the material, and include your contact information and a statement that the information provided is accurate and that you are authorized to act on behalf of the copyright owner.
SMS, EMAIL & MARKETING COMMUNICATIONS
SMS Text Messaging Program
By providing your mobile number and opting in, you consent to receive recurring automated and non-automated text messages from 4 State Trucks, including order updates, account notifications, cart reminders, and marketing promotions.
Consent is not a condition of purchase.
Opt-Out
You may opt out of SMS messages at any time by replying âSTOPâ to any message received. After opting out, you may receive a final confirmation message. To rejoin, you may opt in again through our website or other signup methods.
Help & Support
For help, reply âHELPâ to any message or contact us at:
CustomerService@4statetrucks.com
888-840-3675
Message & Data Rates
Message and data rates may apply depending on your mobile carrier plan. Carriers are not responsible for delayed or undelivered messages.
Email Marketing
By providing your email address through account creation, checkout, or sign-up forms, you agree that we may send you transactional and marketing emails.
You may unsubscribe at any time using the unsubscribe link included in our emails. Transactional emails related to orders or account activity may still be sent even if you opt out of marketing emails.
Message Frequency
Message frequency may vary based on your interactions, preferences, and account activity.
Compliance
We comply with applicable laws governing electronic marketing communications, including the Telephone Consumer Protection Act (TCPA) and CAN-SPAM Act, as applicable.
INFLUENCER & SOCIAL MEDIA MARKETING
Influencer Partnerships
From time to time, 4 State Trucks may engage or partner with third-party content creators, influencers, affiliates, or similar marketing partners (âInfluencersâ) to promote our products and Services through social media, video platforms, blogs, or other digital channels.
Influencers may receive compensation, free or discounted products, commissions, or other incentives for promotional content. Any such relationship does not imply endorsement beyond the specific partnership or campaign involved.
Disclosure Compliance
Influencers are required to clearly and conspicuously disclose any material connection with 4 State Trucks, including paid partnerships, gifted products, affiliate relationships, or other compensation, in compliance with applicable Federal Trade Commission (FTC) endorsement and advertising guidelines.
We are not responsible for content created, posted, or distributed by Influencers, including accuracy, claims, opinions, or compliance with applicable laws. However, we may request removal or correction of content that is misleading, harmful, or non-compliant with brand or legal standards.
Content Usage Rights
By participating in an influencer campaign or tagging, mentioning, or submitting branded content featuring 4 State Trucks products, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, repost, edit, and distribute such content for marketing and advertising purposes across any media channels, unless otherwise agreed in writing.
This includes the use of images, video, usernames, handles, and associated content provided in connection with promotional activity.
No Agency Relationship
Participation in influencer or affiliate programs does not create any employment, partnership, joint venture, or agency relationship between Influencers and 4 State Trucks. Influencers are independent contractors responsible for their own taxes, disclosures, and compliance obligations.
Enforcement
We reserve the right to remove or discontinue influencer partnerships at any time if content violates these Terms, applicable law, or brand guidelines.
LINKING TO OUR WEBSITE
You may link to the 4 State Trucks website provide that the link:
¡ Is lawful and does not mislead users;
¡ Does not imply sponsorship, endorsement, or affiliation where none exists;
¡ Does not damage or misrepresent the 4 State Trucks brand or itsâ affiliates; and
¡ Does not frame or reproduce the Services without our written permission.
We reserve the right to request removal of any link that we believe violates these requirements.
DISCLAIMERS
General Disclaimer
The Services and all products and content provided through them are offered on an âas isâ and âas availableâ basis. We make no warranties or guarantee of any kind, express or implied, regarding the operation of the Services, accuracy of content, or availability of products.
Website Availability & Information Disclaimer
We strive to keep the Services available, accurate, and reliable, but we do not guarantee that the Services will always be available, uninterrupted, secure, or error-free. The Services may occasionally be unavailable due to maintenance, technical issues, updates, security measures, third-party services, network problems, or circumstances beyond our reasonable control.
Information, including product specifications, pricing, availability, compatibility, and other content, may change without notice.
Product Disclaimer
We do not guarantee that product descriptions, specifications, compatibility information, or images are complete, accurate, or error-free. It is your responsibility to confirm product fitment, installation requirements, and compliance with applicable laws before purchase or use.
Some products may require professional installation or specialized knowledge.
Third-Party Disclaimer
We are not responsible for third-party websites, services, or content linked to or referenced through our Services. Any interactions or transactions with third parties are solely between you and the third party.
No Warranty
To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee uninterrupted, secure, or error-free operation of the Services.
ACCESSIBILITY
Customer Experience
4 State Trucks is committed to providing an accessible online experience for our customers.
We strive to improve the accessibility and usability of our website and digital services and to follow applicable accessibility standards.
If you experience difficulty accessing any part of our website or need assistance using our Services, please contact us at support@4statetrucks.com or 888-840-3675. We welcome feedback that can help us improve accessibility.
LIMITATION OF LIABILITY
Limitation of Liability
To the fullest extent permitted by law, 4 State Trucks, its owners, employees, affiliates, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, lost revenue, loss of data, or business interruption, arising out of or related to your use of the Services or products purchased through the Services.
This limitation applies regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise), even if we have been advised of the possibility of such damages.
To the fullest extent permitted by law, our total liability for any claim arising out of or relating to the Services or any product purchased shall not exceed the amount you paid to us for the specific product giving rise to the claim.
Some jurisdictions do not allow certain limitations of liability, so the above limitations may not apply to you in full.
INDEMNIFICATION
To the fullest extent permitted by law, you agree to indemnify and hold harmless 4 State Trucks and its affiliates, officers, employees, agents, and representatives from claims, damages, liabilities, losses, and expenses, including reasonable attorneysâ fees, arising from:
¡ Your violation of these Terms;
¡ Your unlawful or unauthorized use of the Services;
¡ Your User Content;
¡ Your violation of another personâs rights; or
¡ Your violation of applicable laws or regulations
GOVERNING LAW
State of Missouri
These Terms and your use of the Services are governed by the laws of the State of Missouri, without regard to its conflict-of-law principles, except where applicable law requires otherwise.
MANDITORY ARBITRATION
Except where prohibited by applicable law, any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Services that cannot be resolved informally will be resolved through binding arbitration rather than in court.
The arbitration will be conducted in accordance with the applicable rules of the American Arbitration Association. The arbitrator will have authority to determine the dispute and provide any remedy available under applicable law.
Nothing in this section prevents either party from seeking temporary or injunctive relief from a court when necessary to protect intellectual property or other rights.
ONE-YEAR LIMITATION ON CLAIMS
To the fullest extent permitted by applicable law, any claim or dispute arising out of or relating to these Terms of Services must be brought within one (1) year after the event giving rise to the claim occurred. Claims brought after this period are waived to the extent permitted by law.
TERMINATION, CHANGES & GENERAL TERMS
Termination
We may suspend or terminate your access to the Services at any time, with or without notice, if we determine you have violated these Terms, engaged in harmful conduct, or for any other reason in our reasonable discretion. Upon termination, your right to use the Services will immediately cease, and we may deactivate or delete your account and associated data.
Changes to These Terms
We may update or modify these Terms at any time. The updated version will be posted with a revised Effective Date. Your continued use of the Services after changes are posted constitutes acceptance of the revised Terms.
Entire Agreement
These Terms, together with our Privacy Policy and any additional policies referenced herein, constitute the entire agreement between you and 4 State Trucks regarding use of the Services and supersede any prior agreements or understandings.
Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
No Waiver
Our failure to enforce any provision of these Terms shall not be considered a waiver of that provision or any other rights.
Assignment
We may assign or transfer our rights and obligations under these Terms at any time without restriction. You may not assign or transfer your rights or obligations without our prior written consent.
Contact Information
If you have questions about these Terms, you may contact us at:
4 State Trucks
4579 Highway 43
Joplin, MO 64804
United States
Phone: 888-840-3675
Email: CustomerService@4statetrucks.com
