Frequently Asked Questions About Drinkware

What materials are your drinkware products made from, and are they safe for daily use?

Our drinkware collection features primarily stainless steel tumblers, ceramic mugs, and BPA-free plastic bottles. All stainless steel items are made from food-grade 18/8 stainless steel with double-wall vacuum insulation. Our ceramic mugs are lead-free and dishwasher safe. Every product meets FDA safety standards for food and beverage contact, making them perfect for your daily coffee, water, or favorite beverages on the road.

How long do insulated tumblers actually keep drinks hot or cold?

Our vacuum-insulated stainless steel tumblers maintain hot beverages at optimal temperature for 4-6 hours and keep cold drinks chilled for 12-24 hours, depending on initial temperature and environmental conditions. The 20oz and 30oz tumblers perform best, with the larger size maintaining temperature slightly longer due to greater thermal mass. For maximum performance, pre-heat or pre-chill your tumbler before adding your beverage.

Will these drinkware items fit in standard truck cup holders?

Most of our tumblers and travel mugs are designed with truckers in mind. Our 20oz tumblers fit standard semi-truck cup holders perfectly, measuring 3.5 inches at the base. The 30oz tumblers have a slightly larger base at 4 inches, which fits most newer truck models but may be snug in older rigs. All travel mugs feature tapered bases specifically engineered for vehicle cup holder compatibility. We recommend measuring your cup holder opening before ordering larger capacity items.

Are the designs and logos permanent, or will they fade with washing?

Our drinkware features different decoration methods depending on the product. Laser-engraved stainless steel items offer permanent designs that will never fade, peel, or wash off. Powder-coated tumblers with printed designs are hand-wash recommended to maintain vibrancy. Ceramic mugs use high-temperature sublimation printing that is dishwasher safe for 500+ cycles when placed on the top rack. Always check individual product descriptions for specific care instructions.

Do you offer replacement lids or parts if something breaks?

Yes, we stock replacement lids for most of our popular tumbler models. Standard tumbler lids fit all our 20oz and 30oz stainless steel tumblers and are available for individual purchase. For specialty items or less common models, contact our customer service team at 1-888-875-7787 with your original order number or product SKU. We typically keep replacement parts in stock for products sold within the last two years.