Policies
Best Price Guarantee!!
We are proud to offer you the most competitive prices in the industry! We are so committed to this effort, that 4 State Trucks has implemented a Best Price Guarantee Program. If you are about to make a purchase and locate the same item for less at another retailer, simply call us at 888-875-7787 and we will match the price! See guidelines listed below:
- Product in question must be EXACT same vendor and part #
- Customer must provide a printed advertisement that is less than 30 days old, or provide a link to a current web promotion that features the item we are price matching
- Does not apply to :Electronics, greases, oils, chemicals, filters, blemished items, closeouts, factory seconds, liquidations or scratch and dent items.
- Our program is not retroactive. It is applicable at the time of purchase only
No Hassle Return Policy!
- Up to 90 days from purchase to return for credit/refund/exchange
- Call 888-875-7787 for Return Authorization Number (RMA#)
- Return parts in clean, new and original condition for full credit (no
credit can be issued for freight, shipping or special handling charges)No returns on special order items.
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Be sure to insure the shipment for it’s full value in case of damage/loss and make sure it is packaged correctly to prevent shipping damage
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Clearly write the RMA # on the outside of the box.
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Send your return to:4 State Trucks, Inc.4579 Hwy 43 South, Joplin, MO 64804
Warranty
- 4 State Trucks, Inc. agrees to repair or replace any goods determined to be defective in material or workmanship within 30 days from the date of invoice, provided written notice is given immediately upon discovery of such defect and the defective goods are promptly returned to the place of shipment, all carrying charges prepaid. This shall not apply to any goods which have been altered, subject to misuse,negligence or accident.
- Guarantee does not include breakdown or malfunction due to the installation or usage not in accordance with the Company’s directives, external causes, careless installation and maintenance. Guarantee does not include damage and malfunctions due to normal wearing. This warranty does not cover anything outside of the items described above like consequential damages from loss of use, loss of Time, inconvenience,transportation expenses, expenses for travel, lodging, fuel, lost revenue and loss or damage to personalproperty. Freight expenses are the responsibility of the customer.
- Many Items are subject to Manufacturer Warranty Only.
- 4 State Trucks, Inc. has no warranties that the goods are merchantable or fit for any particular purpose and there are no other warranties expressed or implied which extend beyond the description on the face hereof. In no event will the company be liable for special, indirect or consequential damages or loss of vehicle, cargo or profits.
Customer service facts, pricing, specifications
- Order - On-line at www.4statetrucks.com or Call 1-888-875-7787
- Terms - We accept Mastercard, Visa, Discover, American Express
- Shipping - Most orders are shipped 24 to 48 hours after they are received. Special ordered product will ship as soon as product is available.
- Pricing - Pricing and Specifications shown in this catalog and on our web sites are subject to change without notice.
- Parts Identification - The use of the original manufacturers’ part number or name is for reference purpose only. Our parts are not OE parts, but are replacement parts for use in the equipment of various manufacturers.
- Freight - Prices are F.O.B origin at our Joplin, Missouri Location.
- Freight Damage - It is the Customer’s responsibility to inspect all products upon receiving before signing any paperwork from the freight carrier. All damaged product must be noted on the freight bill. Please note it is the customer’s responsibility to inspect for concealed damage before the freight carrier leaves your facility. If you do receive damaged product, please notify freight company immediately; then notify us immediately at our customer service number below.
Four State International Trucks, Inc. Privacy Policy
Four State International Trucks, Inc. has drafted this document, which details how we gather and disseminate information, in an effort to demonstrate our strong commitment to online privacy. Please contact us if you have any questions about our privacy policy.
- Use of Internet Protocol Address
We use your Internet protocol (IP) address for several reasons: to help diagnose problems with our server, to administer our Web site, to help identify you and your shopping cart, and to gather broad demographic information. - Use of Registration Information
Our site's registration area requires customers to supply contact information, such as name and e-mail address, and demographic information, such as your ZIP code, or age. We use this information to send you promotional materials from our company and from some of our partners. However, users may opt out of — or opt in to — these promotional e-mail messages at any time. (See Opt Out/Opt In, below.) - Use of Demographic Information
We also collect demographic and profile data that we use to tailor your experience at 4statetrucks.com. Based on this information, we display products and content we feel you might interest you. - Use of Order Information
When you place an order, Four State International Trucks, Inc. requests information such as contact information, credit card number and demographic information. The contact information you provide is used to send you orders, company information and promotional material from our partners. You can opt out or opt in at any time. (See Opt Out/Opt In, below.)
Your financial information(credit card number) is used for the sole purpose of billing you for products and services. Demographic data is collected to personalize future visits by displaying the content we feel would interest you most. - Use of Online Survey Information
To participate in our online surveys, you will be required to supply contact and demographic information. Four State International Trucks, Inc. uses this data to send you information about the company. We might use this information to contact you as necessary. However, you may opt out of or opt in to our mailings at any time. (See Opt Out/Opt In, below.) Demographic and profile data is also collected at our site and used to personalize future visits by displaying the content we feel would most interest you. - Use of Information Collected in Contests
To participate in our contests, you will be required to supply contact and demographic information. Four State International Trucks, Inc. uses this data to send you information about the company. We might use this information to contact you as necessary. However, you may opt out of or opt in to our mailings at any time. (See Opt Out/Opt In, below.) Demographic and profile data are collected at our site and used to personalize future visits by displaying the content we feel you would most interest you. - Public Forums Guidelines
Four State International Trucks, Inc. may offer chat rooms and bulletin boards. Please note that information that is disclosed in these arenas becomes public. Use caution in disclosing any personal information. - Security
Four State International Trucks, Inc. features security measures to protect the loss, misuse or alteration of information placed under our control. - Children's Guidelines
We do not collect or use any online contact information or identifiable off-line contact information about a child without parental consent. We do not distribute personally identifiable information about children without parental consent. We do not give children the ability to post or distribute personal information without prior consent. We do not entice children with games or contests that would encourage them to disclose personal information. - Opt Out/Opt In
Four State International Trucks, Inc. allows users to opt out of receiving e-mail from us or our partners. To opt out of our mailing list you can send e-mail to a remove mailing list. - Correct/Update Personal Information
Four State International Trucks, Inc. allows you to change or modify your personal information by sending e-mail to a remove e-mail address or by visiting a designated customer service page. - Disclaimer
This site contains links to other sites. Four State International Trucks, Inc. is not responsible for the content or privacy practices of these sites.
Contact Us
If you have any additional questions or concerns about our privacy policy, please contact us:
Brice Martin
Four State International Trucks, Inc.
4579 Highway 43
PO Box 1691
Joplin, MO 64801
Phone: 417-624-2900
Fax: 417-627-0148
4 State Trucks
4579 Highway 43
Joplin, MO 64804
Toll Free: 888-875-7787
Local: 417-624-3054
Fax: 417-624-2489



