Frequently Asked Questions About Mack Truck Parts
What Mack truck models and years are your parts compatible with?
Our Mack truck parts cover a wide range of models including the Anthem, Pinnacle, Granite, and older CH, CL, and Vision series. Most of our parts fit trucks from 1990 to current model years. Each product listing includes specific model and year compatibility information. For older Mack models like the R-Model or Superliner, availability is more limited but we do carry select restoration parts. Always check the product description or contact our team with your VIN for exact fitment verification.
Are aftermarket Mack parts as reliable as OEM parts?
We carry both genuine OEM Mack parts and high-quality aftermarket alternatives. Our aftermarket parts are manufactured to meet or exceed OEM specifications and often come from the same suppliers that manufacture for Mack. Chrome bumpers, for example, typically feature triple-chrome plating with proper nickel and copper base layers for durability. Many customers choose aftermarket options for better pricing without sacrificing quality. All parts come with manufacturer warranties, typically ranging from 1 to 3 years depending on the component.
What tools and skills do I need to install Mack truck parts myself?
Installation difficulty varies by part type. Basic items like mirrors, grab handles, and light bars typically require standard hand tools and can be installed in 30-60 minutes. Bumpers and grilles usually need two people, basic mechanical skills, and may require drilling for non-OEM replacements. Engine components, electrical parts, and suspension items often require specialized tools and professional installation. We provide installation instructions when available, and our tech support can guide you on whether a part is DIY-friendly for your skill level.
How do I choose between chrome, stainless steel, and painted finishes?
Chrome provides the classic polished look but requires regular maintenance to prevent pitting and rust, especially in northern climates with road salt. Stainless steel offers excellent corrosion resistance with less maintenance but costs 20-30% more than chrome. Painted finishes are most economical and can be color-matched to your truck but may need repainting after 5-7 years. For work trucks in harsh conditions, we recommend stainless steel. For show trucks or mild climates, chrome delivers the best appearance. Consider your climate, maintenance schedule, and budget when choosing.
What is your return policy if a part doesn't fit my Mack truck?
We accept returns on most Mack truck parts within 30 days of purchase if they're unused and in original packaging. Electrical parts, custom-ordered items, and clearance parts are non-returnable. If a part doesn't fit due to our error in listing compatibility, we cover return shipping. For customer-ordered incorrect parts, you're responsible for return shipping costs. We recommend double-checking fitment before ordering, and our customer service team is available at 1-417-775-7878 to verify compatibility before you purchase.
