We cannot accept Returns after 90 days from Purchase date
We cannot accept Returns on Special order or Custom Built parts
Any Returned Parts must be in Clean, in Like-New condition, and in clean and re-marketable original packaging to receive full credit
A 15% Restock fee will be applied to all Returns that result from customer order error or Change of Mind. The Restock fee can only be waived in the instance whereas 4-State Trucks is responsible for the return due to a shipping error, salesman error, or other fault as determined by 4-State Trucks Management
Customer must call 4 State Trucks and acquire an RMA # and clearly label the outside of the package with RMA # prior to shipping. Failure to get an RMA# and failure to mark the return may result in no refund being given or delays in receiving a credit.
Customer will be responsible for all freight charges to send return items. If customer requests a call tag to be sent for return the freight charges, the cost for the Call Tag and related shipping will be deducted from the refund.
4-State Trucks will only be responsible for return freight costs when a return is due to error by either salesman or a shipping error and is approved by 4-State Trucks Management.
Customer should insure return package for full value in case of damage or loss. 4-State Trucks will be unable to issue a credit for parts received that are damaged- It will be the customer’s responsibility to package the return items adequately for safe shipping and insure them accordingly.